About Kind Melts

Kind Melts are exactly what our name suggests, Kind.

Kinder to nature


Kinder to you.

home fragrances

All of our scented wax melts, candles, bath salts and packaging are as eco friendly as we can possibly make them, the ingredients are vegan*, free from animal testing and phthalate and paraben-free.

Kind Melts only use biodegradable glitter sparingly in our products and ethically sourced mica colouring.

Our Reed Diffusers are made with the same fragrance oils as our other product ranges and an eco-friendly base.

We provide diffuser refills as a more eco conscious option so the diffuser bottles can be reused as many times as you would like.

Kind Melts are CLP compliant and insured. CLP is a legal requirement in which fragranced items are labelled correctly showing information about the contents, any allergens and hazards. Our bath salts and Body wash hold a cosmetic product safety report and comply to all regulations.

*excluding Soothe bath salts which contains honey.

What does this mean?

Wax. Our candles and wax melts are made from a natural wax blend which is free from paraffin, palm, beeswax, soy and synthetic additives.

Being a 100% coconut and rapeseed blend, our wax is biodegradable, GMO-free and highly sustainable.

Soy wax is very commonly used as it is cheaper and considered by many to be an eco-friendly wax but the latest research shows that the soy industry is causing widespread deforestation worldwide.

Scents. Our fragrance oil suppliers ensure that all of the oils Kind melts uses are paraben and phthalate-free.

Currently, phthalates are still being used in many scented wax melts to help the fragrance bond with the wax. There have been concerns that some phthalates pose a risk to health and research has linked to numerous issues including asthma, ADHD, breast cancer, neurodevelopmental problems, altered reproductive development and male fertility issues. Whilst this is not proven we are aware some people prefer to use products that do not contain any phthalates at all.


Packaging. Our packaging is eco friendly and we only use what is required. Our wax melts are not provided in the commonly seen plastic wrap or clamshells but in biodegradable packaging. Labels are also biodegradable even down to the adhesive used. Postal boxes are recyclable, and collection is available for local customers to save on packaging and use of postal services. Our wooden wick candle range comes in recyclable and reusable tins and glassware, Our bath salts are provided in glass reusable containers and refills are available in glassine sachets.

Frequently asked questions.

What are wax melts? 

Wax melts are a home fragrance product similar to scented candles but do not contain wicks. Wax melts are placed in a wax warmer and begin to release fragrance when warmed. 

Are wax melts safe?

The wax Kind Melts use is a natural plant wax and all of our fragrances are carefully researched and sourced to ensure they contain no parabens or phthalates.

Kind Melts wax melts will never trigger these hazards

Causes damage to organs
May cause damage to organs
May damage fertility or the unborn child
Suspected of damaging fertility or the unborn child
May cause cancer
Suspected of causing cancer
May cause genetic defects
Suspected of causing genetic defects

How do you use wax melts?

To use wax melts place the wax melt into the bowl of an electric or tea light wax warmer, this melts the wax and the fragrance is released. Kind Melts have a lower melting point than many waxes so fragrance begins to release quickly.


Are your products tested on animals?

No, all products and ingredients are free from animal testing.

Are wax melts safe for dogs and pets?

Wax melts around pets should always be used with caution.

As with humans pets can be allergic to any scented products. Always use fragrances products in a well ventilated area, if your pet shows any sign of a reaction discontinue use and consult your vet. If you are aware of any allergies for your pet ( or yourself ) check the CLP/Allergen information on the website which shows the fragrance ingredient/allergens if any. Always store fragranced products away from animals and children. 

Do you use plastic wax melt packaging? 

No, unlike many wax melts that are packaged in clamshell packaging, Kind Melts are packaged in eco-friendly recyclable and biodegradable glassine bags. Packaging for other products is either reusable glass or tins.

All of the packaging including the stickers are either recyclable, compostable, biodegradable or all 3!

We try to avoid unnecessary packaging and orders are available to collect to save packaging and postal costs.

How long are delivery times?

We aim to dispatch all orders within 2 working days. Due to some items being made to order this can at very busy times, take longer.

What is your refund policy?
For any products, simply contact us to arrange to return.

Products must be unused with its included accessories and in original packaging along with proof of purchase within

30 days of the date you receive the product. We will exchange it or offer a refund based upon the original payment method. In addition, please note the following:

There are certain situations where refunds are unable to be granted 
- Any item not in its original condition is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

For the full refund policy please see Terms and Conditions

How do I personalise a gift package?

Kind Melts offer a free personalised card for occasion purchases with orders over £5. If you require a personalised card please leave comments in the notes section at the checkout. Any mistakes cannot be rectified after confirmation of your order. We reserve the right to refuse the personalisation request.

Are all items in stock?

There may be rare occasions when we cannot fulfil your order request. If a product is out of stock we will offer you a later delivery date, an alternative or full refund.

Are the bath product fragrances phthalate-free?

Yes, All fragrances used are free from Phthalates.

Are your bath products tested?

Yes, Kind Melts bath products have been assessed by a qualified UK chemist, they have a cosmetic product safety report and are registered on the UK cosmetics portal. 

Please see terms and conditions for full refund policy.